Customer Account Executive

Sales Estimator Location: Eye, Suffolk Job Type: Full-time Salary: Competitive, dependent on experience and qualification This role is crucial for the effective preparation and management of technical quotations for our international distribution network, maximising commercial opportunities while ensuring compliance with company policies and procedures. Day-to-day of the role: Quotation & Sales Management Review all enquiries to identify commercial, contractual, and technical risks. Prepare accurate quotations using company pricing systems, policies, and controlled documentation. Ensure all pricing aligns with company policies on discounts, contractual conditions, and terms of trade. Work closely with the Sales team to ensure timely completion of proposals. Track and manage personal KPIs relating to lead generation and quotation activity. Order & Process Management Review incoming orders for accuracy and completeness. Resolve discrepancies to enable smooth order progression. Support order handover processes, ensuring all required information is available for internal teams. CRM & Reporting Maintain accurate and up-to-date records within the CRM system. Conduct regular data quality checks. Report performance against sales targets, metrics, and KPIs. Internal & External Collaboration Liaise with distributors and internal departments to ensure accurate specifications. Maintain structured records of costing and pricing data. Attend internal meetings to support project handovers and coordination. Compliance & Continuous Improvement Ensure all duties comply with company policies and procedures. Support ISO 9001 quality objectives and continuous improvement initiatives. Maintain strict confidentiality when handling sensitive commercial information. Uphold health and safety responsibilities. Required Skills & Qualifications Strong interpersonal and communication skills. High attention to detail with excellent administrative ability. Commercial awareness and distributor-focused mindset. Ability to work under pressure and meet deadlines. Proficient in Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams). Proven experience in an internal sales or sales support role. Strong understanding of sales administration processes. A-levels in English and Maths (or equivalent experience in a similar role). Benefits Competitive pension scheme (4% employee / 4% employer contribution, increasing with tenure) Life Assurance: 3x basic salary Holiday: 23 days rising to 25 days + Bank Holidays Employee discount programme (retail, travel, leisure) Health & wellbeing tools GP on Demand Confidential counselling and support services On-site parking available To apply for the Sales Estimator position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position. Email to Andrea Cureton andrea.cureton@reed.com

Location: Glenfield Hours: 18.5 hours per week Contract: Temporary (3 months+, with potential extension) About the Role We are recruiting for a Part-Time administrator to support school attendance management services. This role focuses on monitoring, recording, and improving pupil attendance. You will be responsible for liaising closely with schools and contacting parents and ensuring accurate and up-to-date records within internal systems. Key Responsibilities Monitoring and managing school attendance records Liaising regularly with schools to gather and verify attendance information Updating internal systems with accurate data Carrying out attendance checks with schools and candidates, including those with SEN Supporting attendance improvement processes and ensuring compliance with procedures Candidate Requirements Strong administrative and organisational skills Good communication skills, with the ability to liaise effectively with schools Experience working with data systems and record-keeping Understanding or experience of SEN (desirable but not essential) Ability to work independently and manage workload effectively

Receptionist / Administrator Location: Leeds City centre Salary: £15+ per hour Part time hours: 9-1 or 1-5 Monday to Friday Temp role Role Overview You will act as the first point of contact, delivering a professional and welcoming reception service to visitors, members and callers, while supporting day-to-day administrative tasks and office operations. Key Responsibilities Greet visitors and provide a friendly, professional reception service Handle incoming calls, enquiries and messages efficiently Manage visitor sign-in procedures and maintain security protocols Coordinate meeting room bookings, set-ups and catering requirements Provide general administrative support, including database updates and photocopying Maintain office supplies and reception areas Requirements Previous reception or customer-facing experience Strong communication and organisational skills Ability to multitask and remain calm under pressure Good IT skills and attention to detail Professional, proactive and customer-focused approach

Sales Operations Specialist Location: London Job Type: Full-Time, Permanent Salary: Competitive (dependent on experience) We are seeking a Sales Operations Specialist to play a central role within our sales team, supporting Senior Account Managers and managing both pre- and post-order technical queries. This role is crucial for enhancing efficiency, ensuring smooth project progression, and allowing Senior Account Managers to focus on client relationships and business development. Day-to-Day of the Role: Provide daily pre- and post-order support to Senior Account Managers, managing drawing submissions, design approvals, variation requests, and cost uplifts. Oversee the full design review cycle, including submission, amendments, and customer approvals. Handle technical and commercial queries on behalf of Senior Account Managers and remain contactable by phone to triage urgent issues when Senior AMs are off-site. Coordinate between clients, design, and operations teams to resolve issues quickly and maintain clear and accurate communication with clients throughout the process. Own the specification review stage within the enquiry-to-quote process for Senior AM accounts, supporting Account Managers where required. Manage technical queries from national developers, regional offices, and manufacturers while maintaining Senior AM ownership of commercial discussions. Provide consistent technical and commercial support across the team, ensuring no queries default to Senior Account Managers due to lack of cover. Collaborate with the Project Coordinator to improve workflows and develop more efficient, scalable ways of working. Required Skills & Qualifications: Strong communication skills (internal and client-facing). Highly organised with the ability to manage multiple projects. Commercial awareness and understanding of system trade-offs. Proficient in Microsoft Office and adaptable to CRM systems. Experience in technical support, sales coordination, or specification roles (construction/building services) is desirable. Knowledge of underfloor heating systems/products is a plus. Ability to interpret technical drawings and specifications. Benefits: Participation in a team-based commission structure, linked to overall team performance. Full commission details will be provided during the offer and onboarding process. Opportunities for professional growth and contribution to process improvements. To apply for the Sales Operations Specialist position, please submit your CV and cover letter detailing your relevant experience and why you are interested in this position.

Receptionist Temporary - possibly could go permanent for the right person! Salary: £13.00 per hour Job Type: Full-time Location: Exeter We are seeking a dedicated Receptionist to join our client's team at a reputable accountancy firm. This role is ideal for someone who excels in customer service and has strong administrative skills. As the first point of contact for our client's customers, as the Receptionist, you will play a crucial role in setting the tone for professionalism and efficiency. Day-to-day of the role: Greeting clients and visitors at the reception, ensuring a warm and professional welcome. Answering phone calls, directing enquiries, and taking messages with a high level of professionalism. Managing the reception area to maintain a tidy and welcoming environment. Handling basic administrative tasks including managing emails, scheduling appointments, and maintaining records. Assisting with various administrative projects as needed, providing support to other departments. Required Skills & Qualifications: Proven experience in a receptionist or front desk role, preferably in a professional services environment. Excellent communication and interpersonal skills. Proficiency in using phone systems and office equipment. Strong organisational skills with the ability to multitask and manage time effectively. Familiarity with basic administrative duties and office software. If this sounds like you, please apply with your CV today! Please contact Emma Hutchings at the Reed Plymouth office for further details.

Personal Assistant (Temporary) My client is a leading organisation based in Holywood, who are currently seeking a Personal Assistant to join their team. This is a Full-Time, Temporary Position to start at the beginning of June 2026. Working hours: Monday to Friday: 8.30am – 4.30pm (with a 30-minute lunch break). With an hourly rate of £18.26 per hour. Job Role: You will be responsible for providing a first class, administrative, executive service and support to management. Essential Criteria: Previous experience within a similar role. IT proficient with experience and confidence to use IT packages such as Microsoft Office. Diary management experience. Experience of arranging travel and scheduling meetings. Excellent communication skills both written and verbal – with the ability to communicate with stakeholders at all levels. Ability to manage and prioritise a busy workload while adhering to strict deadlines. Excellent organisational skills with strong attention to detail. Ability to work as part of a team as well as on your own initiative. Main Duties and Responsibilities: Act as the first point of contact for all related enquiries. Manage the diary, schedule meetings, travel arrangements, coordinate communications. Maintain confidential filing systems and digital archives. Manage incoming and out-going correspondence including emails. Ensure that the manager is briefed before all meetings with relevant correspondence, documents/presentations. Attend meetings as required to facilitate notetaking and record keeping and to oversee such meetings, ensuring the relevant papers and documentation are compiled or received in advance to enable the manager time to prepare. Provide administrative support for complex and confidential matters as and when required including responding to subject access requests. Welcome and host all visitors and ensure that appropriate arrangements have been made for meeting and greeting and that refreshments are available. To deal with customers and other external stakeholder queries – especially in the absence of the manager and decide how to screen telephone calls, enquiries and requests and handle them or delegate to others as appropriate, using discretion in providing information both within and outside the premise. To provide administrative support for led initiatives.

Project & Quotes Coordinator Reed Lancashire working with a well-established and growing construction business that is looking to bring in a Project & quotes coordinator to support their commercial team. This is an excellent opportunity for someone early in their career, particularly from a projects, costing, or construction background, to develop their skills in a supportive and collaborative environment. This role would suit someone who enjoys working with numbers, has strong attention to detail, and is keen to build a long-term career in estimating within the construction industry. The Role You will play a key part in supporting the tendering process from initial enquiry through to project handover. Key responsibilities will include: Reading and interpreting architect and engineer drawings and specifications Preparing material take-offs and assisting with costings Liaising with the in-house design team to understand construction details Obtaining and reviewing quotations for materials and subcontractors Pricing projects using Excel and preparing supporting tender documentation Monitoring submitted tenders and following up with clients Supporting the handover process to the operations team once projects are secured This is a varied role offering great exposure across the full project lifecycle. Person Specification We’re keen to speak with candidates who are motivated to learn and develop within estimating. Ideal candidates will have: Previous experience within a projects, construction, or costing environment (including entry-level estimating exposure) Strong organisational skills, with the ability to manage multiple tasks effectively Good IT skills, including confidence using Microsoft Office (Word, Excel, Outlook) Excellent communication skills, with a confident and professional manner A proactive attitude and a willingness to learn Salary and Benefits Salary: £30,000 – £40,000 (dependent on experience) Full-time role – 40 hours per week (08:00 – 17:00) Opportunity to develop a career within estimating and construction Supportive team environment with ongoing learning How to Apply If you’re looking to take the next step in your career within construction estimating and want to join a growing business where you can develop, we’d love to hear from you. How to Apply If you have the right skillset for the role, please apply using the link or call Reed Preston

Reed Business Support are recruiting for a Project Support Administrator on behalf of our valued client, based in Gillingham. This Project Support Administrator opportunity is ideal for an organised and detail‑focused individual who enjoys supporting projects and working to deadlines. As the appointed Project Support Administrator, you will play a key role in supporting project teams and ensuring accurate coordination of information and documentation. About the Role: Providing administrative support across multiple projects Maintaining project documentation, trackers, and action logs Supporting project meetings, including scheduling and minute taking Liaising with internal teams to gather updates and progress reports Assisting with reporting, compliance checks, and project milestones About You: Previous experience in project support or administration Strong organisational skills with excellent attention to detail Confident communicator with the ability to prioritise workload Proficient in Microsoft Office, particularly Excel and Word Salary & Working Pattern: £25,000–£29,000 per annum Monday to Friday, full‑time Benefits: 23 days annual leave plus bank holidays Pension scheme Training and development opportunities If you are interested in this Project Support Administrator role, please apply today. Reed Business Support look forward to assisting you with the next step in your career.

PROCESS COORDINATOR - £30,000- 6month FTC - START ASAP Have you used Microsoft Dynamics to its full potential? 🤔 So many businesses invest in Dynamics, get it live… and then never quite find the time to use it to its full capability. That’s exactly where one of our lovely clients in Morecambe is right now. ✔️ The system is already up and running ✔️ It’s working well day-to-day ✔️ They know what they want to improve They just need someone to come in and help them make better use of what they already have. 👉 To be really clear — this is not an IT or developer role 👉 They’re not looking for someone to build or redesign the system Instead, they’re looking for someone who: Has used Dynamics in a business setting- THIS IS A MUST Feels confident navigating the system Can understand what the business wants Can help activate features and improvements that haven’t been prioritised internally Think: ✔️ Streamlining existing processes ✔️ Helping set up workflows already available ✔️ Supporting things like online ordering and DocuSign usage ✔️ Making day-to-day use easier and more efficient This is a really hands-on, practical role 📍 Morecambe (office-based) 🕒 9–5, 35 hours per week 📅 Minimum 6-month contract If you’ve worked with Dynamics before and enjoy helping a business get more out of its systems -Apply now.

PROCESS COORDINATOR - £30,000- 6month FTC - START ASAP Have you used Microsoft Dynamics to its full potential? 🤔 So many businesses invest in Dynamics, get it live… and then never quite find the time to use it to its full capability. That’s exactly where one of our lovely clients in Morecambe is right now. ✔️ The system is already up and running ✔️ It’s working well day-to-day ✔️ They know what they want to improve They just need someone to come in and help them make better use of what they already have. 👉 To be really clear — this is not an IT or developer role 👉 They’re not looking for someone to build or redesign the system Instead, they’re looking for someone who: Has used Dynamics in a business setting- THIS IS A MUST Feels confident navigating the system Can understand what the business wants Can help activate features and improvements that haven’t been prioritised internally Think: ✔️ Streamlining existing processes ✔️ Helping set up workflows already available ✔️ Supporting things like online ordering and DocuSign usage ✔️ Making day-to-day use easier and more efficient This is a really hands-on, practical role 📍 Morecambe (office-based) 🕒 9–5, 35 hours per week 📅 Minimum 6-month contract If you’ve worked with Dynamics before and enjoy helping a business get more out of its systems -Apply now.