Reconcile the client bank account, allocating client receipts on SSP to clear outstanding debt.
Investigate and resolve any unidentified entries not recorded on SSP.
Reconcile premium finance receipts against SSP.
Complete end-of-day reconciliation for the card machine (where applicable).
Ensure any cheques received are banked within 24 hours:
Physically deposit at HSBC
Record and process on SSP
Update the cheque register
Weekly Tasks
Review SSP reports for outstanding premiums and circulate to the team.
Produce the client money calculation, ensuring accuracy and obtaining Managing Director sign-off (in line with CASS rules requiring review at least every 25 days).
Monthly Tasks
Reconcile approximately 30–40 insurer accounts (from a total of 57).
Resolve account queries by liaising with insurers to maximise and secure commission income.
Aim to reconcile and avail commission by the 25th of each month (or last working day), in line with TOB requirements.
Process commission and issue refunds to clients once bank details are confirmed, ensuring SSP is fully and accurately annotated for audit purposes.
Liaise with the team regarding renewals and MTAs, particularly ahead of month-end.
Month-End (Last Working Day):
Reconcile monthly income on SSP.
Transfer funds to the office account.
Report figures to Ashley Brooks, Daniel Z, James Leivers, and Jennie Hullis.
Close the month-end on SSP.
Start of Month (First Working Day):
Complete bank reconciliation between SSP and HSBC.
Produce MI reports from SSP and circulate to AB, JL, JH, DZ, and CC.
Quarterly / Bi-Annual Tasks
Submit regulatory data (Form I) on a half-yearly basis.
Conduct TOBA insurer due diligence (half-yearly), using Standard & Poor’s data and maintaining records on SharePoint.
Annual Tasks
Support the CASS audit by ensuring client money procedures are up to date and compliant.
Work with DPC Accountants to provide transaction evidence (typically in March).
Compliance & Governance
Maintain a strong understanding of Client Money (CASS) rules and ensure ongoing compliance.
Assist with RWA audits relating to client money procedures.
Ad Hoc Responsibilities
Respond to team queries and provide support on SSP and reporting as required.