Client Service Executive

The firm is a team of Chartered Independent Financial Planners, recognised by the Chartered Insurance Institute (CII). Its chartered status reflects a commitment to a client-first approach, ethical practice, and continuous professional development. The business provides holistic financial planning — covering wealth management, family protection, retirement planning, and property finance — while integrating ESG principles for clients who value responsible investing. The financial planning team is growing rapidly, now nearly 50 strong, and has built a collaborative, values-driven culture through organic growth and strategic acquisitions. The firm is now seeking experienced Client Services Executives with a strong background in IFA administration. In this role, the successful candidate will play a key part in delivering an exceptional client experience. Working closely with advisers and administrators, they will ensure accurate documentation, timely implementation of recommendations, and compliance with FCA regulations. This is an opportunity to join a collaborative, fast-growing team where the role directly supports clients in achieving their financial goals. Key Responsibilities Act as a primary point of contact for clients, ensuring queries are resolved promptly and professionally. Prepare documentation and meeting packs for adviser and client appointments, including quotations and illustrations. Process new business and related documentation accurately, taking ownership of the full lifecycle of transactions. Maintain up-to-date client records within internal systems and produce valuations as required. Implement adviser recommendations and handle adviser charge, fee, and commission enquiries. Provide general administrative support to ensure high standards of client service. Compliance & Quality Ensure all activities comply with FCA regulations, Treating Customers Fairly (TCF) principles, and internal policies. Support compliance reviews and resolve outstanding file queries. Communication & Collaboration Build and maintain strong working relationships with advisers, colleagues, and external providers to deliver an efficient service. Operational Support Manage incoming enquiries, telephone calls, and meeting arrangements, including room bookings and visitor coordination. Maintain electronic filing systems and assist with general office administration. rofessional Standards Complete mandatory training and engage in ongoing personal development. Uphold company values and ensure a positive client experience in all interactions. Essential Skills & Competencies Excellent communication skills, both written and verbal, with the ability to build strong professional relationships. Proficient in Microsoft Office applications (Word, Excel, Outlook) for accurate documentation and reporting. Strong planning, organisational, and prioritisation skills to manage multiple tasks effectively. Ability to adapt to a fast-paced, changing environment and meet tight deadlines. Proactive approach to identifying process improvements and driving efficiencies. Strong team player with the ability to work independently and use initiative.

Paraplanner East Yorkshire (Hybrid) / Fully Remote option £31,000 – £38,000 + Bonus + Full Benefits The Role We are recruiting for a Paraplanner to join a highly regarded independent Financial Planning firm. This role offers the opportunity to take full ownership of the end-to-end financial planning process, supporting advisors and delivering high-quality advice to clients. Key Responsibilities Writing suitability reports and client communications Conducting research across pensions and investments Gathering illustrations and provider information Ensuring full compliance and accuracy of client files Submitting business to providers within deadlines Supporting colleagues and maintaining workflow efficiency About You Diploma-qualified (Level 4 desirable) Previous experience in Paraplanning (Essential) Strong report writing and attention to detail Excellent organisation and time management skills Proactive, team-focused approach What’s on Offer Salary £31,000 – £38,000 Clear salary progression linked to exams and experience Quarterly bonus scheme 35-hour working week Hybrid or fully remote working options Flexitime and strong work-life balance Benefits Include Private medical insurance Death in service and critical illness cover Pension contribution Full exam support and funding Birthday leave + Christmas closure Buy/sell annual leave Nomad policy (work abroad) Enhanced maternity & paternity pay Wellbeing initiatives, socials & perks Why Apply? Join a Chartered firm with a strong reputation Work in a supportive, collaborative environment Clear progression into senior paraplanning or advisory roles Modern systems and forward-thinking culture

Paraplanner East Yorkshire (Hybrid) / Fully Remote option £31,000 – £38,000 + Bonus + Full Benefits The Role We are recruiting for a Paraplanner to join a highly regarded independent Financial Planning firm. This role offers the opportunity to take full ownership of the end-to-end financial planning process, supporting advisors and delivering high-quality advice to clients. Key Responsibilities Writing suitability reports and client communications Conducting research across pensions and investments Gathering illustrations and provider information Ensuring full compliance and accuracy of client files Submitting business to providers within deadlines Supporting colleagues and maintaining workflow efficiency About You Diploma-qualified (Level 4 desirable) Previous experience in Paraplanning (Essential) Strong report writing and attention to detail Excellent organisation and time management skills Proactive, team-focused approach What’s on Offer Salary £31,000 – £38,000 Clear salary progression linked to exams and experience Quarterly bonus scheme 35-hour working week Hybrid or fully remote working options Flexitime and strong work-life balance Benefits Include Private medical insurance Death in service and critical illness cover Pension contribution Full exam support and funding Birthday leave + Christmas closure Buy/sell annual leave Nomad policy (work abroad) Enhanced maternity & paternity pay Wellbeing initiatives, socials & perks Why Apply? Join a Chartered firm with a strong reputation Work in a supportive, collaborative environment Clear progression into senior paraplanning or advisory roles Modern systems and forward-thinking culture

Senior Paraplanner East Yorkshire (Hybrid) / Remote considered Up to £45,000 + Bonus + Full Benefits The Role An established independent Chartered Financial Planning firm is looking to recruit a Senior Paraplanner to support their growing advisory team. You’ll work closely with Financial Planners, taking ownership of cases and delivering high-quality technical support across pensions, investments, and IHT planning. Key Responsibilities Producing high-quality suitability reports Supporting advisors with complex client cases Conducting research across pensions, investments & IHT planning Liaising with providers and internal teams Ensuring compliance and technical accuracy Supporting and mentoring junior team members About You Experience in a Paraplanning role Strong technical knowledge and report writing ability Diploma-qualified (or working toward Chartered) Confident managing cases independently Strong attention to detail and organisation What’s on Offer Salary up to £45,000 Quarterly bonus linked to company performance 35-hour working week Hybrid working (3 days office / 2 home) Remote working considered Flexitime (7am–10am start window) Full exam support and career progression Benefits Include Private medical insurance Death in service (4x salary) Critical illness cover Pension contribution Birthday off + Christmas closure Ability to buy extra annual leave Nomad policy (work abroad up to 6 weeks) Enhanced family policies Gym discounts, social events & more Why Apply? Genuine progression into Financial Advisor roles Chartered, independent firm with strong technical culture Opportunity to work closely with advisors (not a pooled environment) Long-term career development in a growing business

WEALTH PARAPLANNER What is the opportunity? We have a fantastic opportunity available for a Wealth Paraplanner to join our London office on a permanent basis. This role is designed for someone eager to drive impact in a collaborative environment. As part of our high performing team, you’ll be the critical support system to our Wealth Managers. Your expertise will directly enable them to deliver exceptional financial solutions to our clients. The expectation is that all employees and contractors will work in the office with some flexibility to work up to 1 day per week remotely, depending on working arrangements. What will you do? Provide appropriate support for Wealth Managers / Financial Planners. Craft bespoke financial plans – translate client aspirations into actionable strategies, leveraging your deep technical knowledge. Facilitate the smooth processing of new and existing business. Assist with monitoring the performance and workflow of administration support, ensuring standards are maintained and deadlines are met. Understand core Financial Planning solutions and build knowledge through exposure to client planning scenarios. Analyse client aims and needs to construct solutions for advisors to communicate to clients. Produce robust financial plans and analytical information under supervision of senior team members. Provide guidance to junior team members and support senior colleagues to complete tasks to a high standard. Support colleagues with client interaction and develop awareness of client management and advice processes. Support delivery of client service under guidance of Wealth Managers / Financial Planners. What do you need to succeed? Must-have CII or CISI Level 4 Diploma (or equivalent) with experience in complex advice areas. Strong technical knowledge of investments, tax strategies, and pensions. Collaborative mindset and ability to thrive in a fast-paced environment. Nice-to-have Working towards or achieved Level 6 qualification. Strong written and verbal communication skills. Ability to meet deadlines and work independently. Self-starter with initiative. What is in it for you? Supportive leadership focused on development and growth. Opportunity to work with industry-leading professionals. Chance to make a meaningful impact. Dynamic, collaborative, and high-performing work environment.

Location: Kettering, Northamptonshire Job Type: Full-time | Permanent | Hybrid (3 days office / 2 days home) Salary: £27,000 basic + guarantee + excellent uncapped high commission Benefits: All appointments provided | Free parking About the Role We are looking for an ambitious and driven Commercial Mortgage Broker to join a growing and dynamic finance team based in Kettering. This is an exciting opportunity for an experienced broker (or a strong residential broker looking to transition into commercial) to build a lucrative career with access to a wide panel of lenders and high-quality leads. You will be responsible for sourcing, structuring, and securing commercial finance solutions for a diverse client base, including property investors, developers, and business owners. Key Responsibilities Originate and manage commercial mortgage and finance cases from enquiry to completion Provide tailored advice on commercial mortgages, bridging finance, and development funding Build and maintain strong relationships with lenders, clients, and introducers Assess client financials and structure deals to maximise approval success Generate new business through networking, referrals, and partnerships Maintain compliance with regulatory requirements About You Proven experience as a mortgage broker Commercial experience desirable but not essential Strong understanding of property finance Excellent communication and relationship-building skills Target-driven and proactive CeMAP qualified (preferred) What’s on Offer £27,000 basic salary with guarantee Excellent uncapped high commission structure All appointments provided – strong lead flow Hybrid working (Monday to Friday – 3 days office, 2 days home) Free parking Access to wide lender panel Training and career development Supportive team environment Apply Now If you’re a motivated broker looking to take the next step into commercial finance, or grow your existing expertise, we’d love to hear from you. Apply today or contact us for a confidential discussion.

Location: Kettering, Northamptonshire Job Type: Full-time | Permanent | Hybrid (3 days office / 2 days home) Salary: £27,000 basic + guarantee + excellent uncapped high commission Benefits: All appointments provided | Free parking About the Role We are looking for an ambitious and driven Commercial Mortgage Broker to join a growing and dynamic finance team based in Kettering. This is an exciting opportunity for an experienced broker (or a strong residential broker looking to transition into commercial) to build a lucrative career with access to a wide panel of lenders and high-quality leads. You will be responsible for sourcing, structuring, and securing commercial finance solutions for a diverse client base, including property investors, developers, and business owners. Key Responsibilities Originate and manage commercial mortgage and finance cases from enquiry to completion Provide tailored advice on commercial mortgages, bridging finance, and development funding Build and maintain strong relationships with lenders, clients, and introducers Assess client financials and structure deals to maximise approval success Generate new business through networking, referrals, and partnerships Maintain compliance with regulatory requirements About You Proven experience as a mortgage broker Commercial experience desirable but not essential Strong understanding of property finance Excellent communication and relationship-building skills Target-driven and proactive CeMAP qualified (preferred) What’s on Offer £27,000 basic salary with guarantee Excellent uncapped high commission structure All appointments provided – strong lead flow Hybrid working (Monday to Friday – 3 days office, 2 days home) Free parking Access to wide lender panel Training and career development Supportive team environment Apply Now If you’re a motivated broker looking to take the next step into commercial finance, or grow your existing expertise, we’d love to hear from you. Apply today or contact us for a confidential discussion.

Location: Kettering, Northamptonshire Job Type: Full-time | Permanent | Hybrid (3 days office / 2 days home) Salary: £27,000 basic + guarantee + excellent uncapped high commission Benefits: All appointments provided | Free parking About the Role We are looking for an ambitious and driven Commercial Mortgage Broker to join a growing and dynamic finance team based in Kettering. This is an exciting opportunity for an experienced broker (or a strong residential broker looking to transition into commercial) to build a lucrative career with access to a wide panel of lenders and high-quality leads. You will be responsible for sourcing, structuring, and securing commercial finance solutions for a diverse client base, including property investors, developers, and business owners. Key Responsibilities Originate and manage commercial mortgage and finance cases from enquiry to completion Provide tailored advice on commercial mortgages, bridging finance, and development funding Build and maintain strong relationships with lenders, clients, and introducers Assess client financials and structure deals to maximise approval success Generate new business through networking, referrals, and partnerships Maintain compliance with regulatory requirements About You Proven experience as a mortgage broker Commercial experience desirable but not essential Strong understanding of property finance Excellent communication and relationship-building skills Target-driven and proactive CeMAP qualified (preferred) What’s on Offer £27,000 basic salary with guarantee Excellent uncapped high commission structure All appointments provided – strong lead flow Hybrid working (Monday to Friday – 3 days office, 2 days home) Free parking Access to wide lender panel Training and career development Supportive team environment Apply Now If you’re a motivated broker looking to take the next step into commercial finance, or grow your existing expertise, we’d love to hear from you. Apply today or contact us for a confidential discussion.

Trainee / Junior Paraplanner Location: Bristol (Hybrid / 2/3 days in the office ) - parking Salary: £33,000 – £36,000 + bonus + benefits About the Company This opportunity sits within a dynamic, growing fintech wealth management firm that delivers tailored financial planning solutions to advisers, professionals, business owners and investors across the UK. The business has experienced strong growth in recent years, including involvement in M&A activity, and continues to invest heavily in technology, processes, and people — making it an excellent environment to build a long-term career in financial planning. The Opportunity We’re looking for a Trainee / Junior Paraplanner to join a collaborative and forward-thinking paraplanning team. This is a fantastic opportunity for someone with at least 6 months’ report writing exposure within a financial planning environment, who is actively working towards their Diploma (Level 4) and keen to progress technically. You’ll gain hands-on experience across the full advice process, supporting experienced paraplanners and financial planners while continuing to develop your technical knowledge. Key Responsibilities Assist with the preparation and drafting of Suitability Reports and recommendation letters Support annual client reviews, including valuations and data gathering Conduct research across pensions, investments, ISAs and protection products Liaise with product providers to obtain illustrations and policy information Support advisers with client meeting preparation and follow-ups Ensure client files meet FCA and internal compliance standards Maintain accurate records within CRM/back-office systems Contribute to process improvements and paraplanning best practice Requirements Essential: Minimum 6 months’ experience writing or supporting suitability reports Experience within a UK financial planning / IFA firm (e.g. Administrator, Adviser Support) Currently working towards Diploma in Regulated Financial Planning (DipPFS or equivalent) Good understanding of pensions, investments, ISAs and protection products Strong attention to detail and written communication skills Well-organised with the ability to manage multiple tasks Confident using CRM systems and Microsoft Office Desirable: Exposure to annual reviews and the wider financial planning process Experience with tools such as Intelligent Office, Voyant, FE Analytics or similar Knowledge of FCA regulations and suitability requirements What’s on Offer Clear career progression into full Paraplanner role Ongoing training, mentoring and support towards qualifications Hybrid working (or remote options depending on location) Competitive salary + bonus + benefits package Opportunity to join a modern, tech-driven and growing firm Next Steps If you’re looking to take the next step in your paraplanning career within a progressive and supportive environment, we’d love to hear from you.

Trainee / Junior Paraplanner Location: Bristol (Hybrid / 2/3 days in the office ) - parking Salary: £33,000 – £36,000 + bonus + benefits About the Company This opportunity sits within a dynamic, growing fintech wealth management firm that delivers tailored financial planning solutions to advisers, professionals, business owners and investors across the UK. The business has experienced strong growth in recent years, including involvement in M&A activity, and continues to invest heavily in technology, processes, and people — making it an excellent environment to build a long-term career in financial planning. The Opportunity We’re looking for a Trainee / Junior Paraplanner to join a collaborative and forward-thinking paraplanning team. This is a fantastic opportunity for someone with at least 6 months’ report writing exposure within a financial planning environment, who is actively working towards their Diploma (Level 4) and keen to progress technically. You’ll gain hands-on experience across the full advice process, supporting experienced paraplanners and financial planners while continuing to develop your technical knowledge. Key Responsibilities Assist with the preparation and drafting of Suitability Reports and recommendation letters Support annual client reviews, including valuations and data gathering Conduct research across pensions, investments, ISAs and protection products Liaise with product providers to obtain illustrations and policy information Support advisers with client meeting preparation and follow-ups Ensure client files meet FCA and internal compliance standards Maintain accurate records within CRM/back-office systems Contribute to process improvements and paraplanning best practice Requirements Essential: Minimum 6 months’ experience writing or supporting suitability reports Experience within a UK financial planning / IFA firm (e.g. Administrator, Adviser Support) Currently working towards Diploma in Regulated Financial Planning (DipPFS or equivalent) Good understanding of pensions, investments, ISAs and protection products Strong attention to detail and written communication skills Well-organised with the ability to manage multiple tasks Confident using CRM systems and Microsoft Office Desirable: Exposure to annual reviews and the wider financial planning process Experience with tools such as Intelligent Office, Voyant, FE Analytics or similar Knowledge of FCA regulations and suitability requirements What’s on Offer Clear career progression into full Paraplanner role Ongoing training, mentoring and support towards qualifications Hybrid working (or remote options depending on location) Competitive salary + bonus + benefits package Opportunity to join a modern, tech-driven and growing firm Next Steps If you’re looking to take the next step in your paraplanning career within a progressive and supportive environment, we’d love to hear from you.