Change Manager

Minute taker / Administrator Job Type: Office-based, Full-time, Temporary Contract Location: Castleford, Wakefield, WF10 Salary: £13.26 PAYE per hour We are seeking a dedicated Administrator to join our Safeguarding and Reviewing Unit Administration Team within the Children and Young People’s Service. This role offers the opportunity to provide essential support in a dynamic and sensitive environment, where your efforts directly contribute to the wellbeing and safety of children and young people. Day-to-day of the role: Provide comprehensive administrative support to the Child Protection Conference Chairs. Operate effectively in a fast-paced environment, using your own initiative and as part of a team. Perform live minute-taking at conferences and distribute the minutes to attendees post-event. Manage electronic diaries, send out meeting invitations, and handle data input using Microsoft Office and our dedicated social care recording system. Deal with enquiries from the public and internal/external professionals both on the telephone and face-to-face, handling highly sensitive and emotive information. Required Skills & Qualifications: Proven experience in a similar administrative role, ideally within a child protection or social services setting. Strong communication and organisational skills. Knowledge and understanding of business administration systems and procedures. Experience communicating confidently with staff at various levels, partners, and the public. Understanding of data protection, confidentiality, and information security principles. Ability to handle sensitive and confidential information related to the abuse and injuries of children and young people. Benefits: Access to a dedicated consultant for ongoing support. Secure and easy-to-use online timesheet system. Self-service portal for managing holiday requests, payslips, and other employment documents. Access to free training, discount clubs, healthcare options, and Reed rewards. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs. To apply for this Administrator position, please submit your CV detailing your relevant experience today!

Marketing and Events Officer Organisation: Tameside Council Pay Rate: £16.53 - £21,41 per hour dependant on experience (PAYE) Job Type: Initial 4-month Temporary Contract Tameside Council are seeking a Marketing and Events Officer. The successful candidate will be involved in organising and supporting the delivery of a series of National Roadshow events across the country and be capable of working within Day-to-day of the role: Organise and support the delivery of six roadshows across the country, managing everything from room hires to ensuring invitations are sent, delegates are signed up and ready, rooms are prepared, and refreshments and equipment are booked and organised. Work closely with the Membership and Communications Manager to support the delivery of the service transformation strategy and plan. Draft, edit, and publish marketing and communication materials, including newsletters, website content, and social media content for distribution to members, partners, and stakeholders. Proofread and edit internal and external communications, reports, and other correspondence. Assist with the dissemination of newsletters and alerts. Develop online surveys, analyse and report on responses. Support the development, promotion, and organisation of National Roadshows, Annual Conference, and training events. Maintain and further develop the CRM system to provide updates to the Membership and Communications Manager and Leadership Team. Ensure that all communications and marketing material aligns with brand standards. Assist in other duties from time to time that are broadly commensurate with this position. Required Skills & Qualifications: Proven experience in event organisation and management. Demonstrated ability to work within and manage a set budget. Strong skills in drafting, editing, and publishing communication materials. Proficiency in proofreading and editing. Experience in developing online surveys and analysing responses. Familiarity with CRM systems and maintaining brand standards. Ability to work independently and as part of a team. Excellent organisational and communication skills. To apply for this position, please submit your CV and a Reed Consultant will be in touch to discuss next steps.

Communications Officer Organisation: Tameside Council Pay Rate: £16.53 - £21,41 per hour dependant on experience (PAYE) Job Type: Initial 4-month Temporary Contract Tameside Council are seeking a Communications Officer to provide event organisation and management. The successful candidate will be involved in organising and supporting the delivery of a series of National Roadshow events across the country and be capable of working within Day-to-day of the role: Organise and support the delivery of six roadshows across the country, managing everything from room hires to ensuring invitations are sent, delegates are signed up and ready, rooms are prepared, and refreshments and equipment are booked and organised. Work closely with the Membership and Communications Manager to support the delivery of the service transformation strategy and plan. Draft, edit, and publish marketing and communication materials, including newsletters, website content, and social media content for distribution to members, partners, and stakeholders. Proofread and edit internal and external communications, reports, and other correspondence. Assist with the dissemination of newsletters and alerts. Develop online surveys, analyse and report on responses. Support the development, promotion, and organisation of National Roadshows, Annual Conference, and training events. Maintain and further develop the CRM system to provide updates to the Membership and Communications Manager and Leadership Team. Ensure that all communications and marketing material aligns with brand standards. Assist in other duties from time to time that are broadly commensurate with this position. Required Skills & Qualifications: Proven experience in event organisation and management. Demonstrated ability to work within and manage a set budget. Strong skills in drafting, editing, and publishing communication materials. Proficiency in proofreading and editing. Experience in developing online surveys and analysing responses. Familiarity with CRM systems and maintaining brand standards. Ability to work independently and as part of a team. Excellent organisational and communication skills. To apply for this Communications Officer position, please submit your CV and a Reed Consultant will be in touch to discuss next steps.

Community Partnership Officer My client is a leading organisation based in Belfast. Who specialise on delivering support and services to improve the health and wellbeing of those in need. They are currently seeking a Community Partnership Officer to join their team. This is a Full-Time, Temporary position, for 3-6 months (with a hybrid working model of attending the office for 2 days per week on a rota basis). Working hours: 37 hours per week. With a salary of £37,694 per annum (£19.59 per hour) Job Role: You will be responsible for the provision of development, support and guidance to funded Community Partner organisations that deliver support and services to those in need. Essential Criteria: Experience of programme or project experience working within the community and voluntary sector. Practical experience of developing positive relationships with a diverse range of stakeholders across the community and voluntary sector. Practical experience developing Monitoring and Evaluation frameworks and monitoring progress against key outcomes. Experience of analysing complex financial and non-financial information and producing recommendations to management. Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels. Ability to work as part of a team as well as your own initiative. A current UK Driving License with access to a car. This will be waived in the case of an applicant whose disability prohibits driving, but who is able to organise suitable alternative arrangements. Main Duties and Responsibilities: Work with community partners, stakeholders and voluntary groups to improve support for those in need. Support partner organisations to plan, deliver and review their services in line with funding requirements. Help develop and use systems to measure the impact of services on health and wellbeing. Supervise staff within the programmes team and monitor performance. Provide guidance and advice to organisations managing funding. Help update and improve grant policies and procedures. Prepare reports for management on outcomes and progress. Identify training needs and support organisations to build capacity and deliver quality services. Attend relevant meetings and contribute to programme development. Maintain accurate records and ensure databases are kept up to date. Support delivery of business plan targets and monitor performance against key indicators. Represent the company at public events. Provide effective, evidence-based advice and information to the Community Partnership Manager. Prepare reports, attend meetings and represent the Service in events and activities. Optimise the success of project and programme delivery plans by being responsive and solution focussed. Uphold the company reputation and public image in any external communications.

Housing Officer Hourly Rate: £18.16 Location: Manchester, M60 Job Type: Full-time, Temporary We are seeking a Housing Officer to join our team in Manchester. This role involves delivering high-quality support to service users, managing risks through assessment, and creating tailored plans that consider individual needs. The successful candidate will work closely with both statutory and voluntary agencies to ensure comprehensive support for the vulnerable residents of Manchester. Day-to-day of the role: Establish and maintain relationships with service users to challenge and change existing patterns of behaviour. Work proactively with stakeholders to assess individual needs and ensure positive outcomes. Provide support and advice to service users, facilitating engagement with appropriate local and national services. Monitor, evaluate, and review assessments regularly to adjust plans and ensure service users can achieve their goals. Collaborate with colleagues and stakeholders to produce plans that reduce vulnerability and enhance service user independence. Promote service strategies within the organisation and to external agencies. Participate in initiatives with partner agencies to support independence and opportunities for vulnerable residents. Maintain accurate records and systems for effective data collection and performance management. Required Skills & Qualifications: Experience in social work, community support, or a related field. Strong interpersonal skills with the ability to establish and maintain effective relationships. Proven ability to manage and assess risks and create effective support plans. Excellent organisational skills and the ability to manage multiple priorities. Commitment to promoting diversity and ensuring equal access and treatment in all aspects of service delivery and employment. Ability to work both independently and as part of a team. May require management duties, including direct line management or matrix management of a team. Benefits: Access to a dedicated consultant for ongoing support. Secure and easy-to-use online timesheet system. Self-service portal for managing holiday requests, payslips, and other employment documents. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. To apply for this Housing Officer position, please submit your CV by clicking Apply Now.

Contracts Manager Organisation: Oldham Council Job Type: Initial 6-month Temporary Contract Pay Rate: £28.51 per hour (PAYE) Oldham Council are seeking a Contracts Manager to oversee a diverse range of housing service contracts, including management of high-value Private Finance Initiative (PFI) Housing Revenue Account (HRA) contracts and the Oldham Council’s Warm Homes scheme. This role is crucial for ensuring statutory and legal compliance across the Council's HRA stock portfolio and for the effective governance of the Council’s HRA Board. Day-to-day of the role: Manage the service delivery, performance, and financial aspects of two long-term, high-value PFI HRA contracts. Oversee the measurement and analysis of PFI Special Purpose Vehicles (SPVs) performance against Output Specification KPIs. Evaluate and document the implementation or refusal of contract changes by the PFI SPVs and manage Council-led contract changes. Collaborate with Adult Social Care and commissioned care contractors to ensure effective delivery of housing, property, and care support. Scrutinise, approve, and process significant monthly PFI Unitary Charge invoices. Plan and manage the exit strategy for the termination of the Council's two HRA PFI contracts. Monitor and manage contracted services of the council’s non-PFI HRA stock to ensure compliance with contractual specifications and legislation. Procure service providers, contractors, and consultants to support and deliver HRA-related services. Manage HRA projects, ensuring deliverables are audited and quality assured. Oversee the Right to Buy process and service charging regimes for properties within the HRA estate portfolio. Work closely with the HRA Finance Manager to ensure efficient collection of rent, service charges, and utility bills. Required Skills & Qualifications: Proven experience in contract management, preferably within housing or public sector environments. Strong understanding of PFI contracts and HRA regulations. Ability to manage multiple high-value contracts and ensure compliance with statutory and legal requirements. Excellent project management skills, with a track record of delivering projects on time and within budget. Strong analytical and decision-making skills. Effective communication and stakeholder management skills. Experience in financial management and budget oversight. To apply for this Contracts Manager position, please submit your CV and a Reed Consultant will be in touch to discuss next steps.

Housing Manager Job Type: Initial 3-month Temporary Contract Organisation: Kirklees Council Pay Rate: £20.98 per hour (PAYE) Join Kirklees' Council's dedicated team as a Housing Manager, where you will play a pivotal role in supporting the Neighbourhood Housing Service Manager and Housing Services Strategic Manager to achieve the organisation's objectives. This role involves a variety of functions within Homes and Neighbourhoods, including Neighbourhood Management, Income Management, Customer Support, and more. You will also deputise for the Neighbourhood Housing Service Manager and support other Housing Managers as required. Day-to-day of the role: Lead and manage a customer-focused holistic housing and neighbourhood management service, ensuring high performance and excellent service delivery in areas such as income collection, empty homes, tenancy management, and partnership working. Coordinate the work of the service area, ensuring resources are available where and when they are needed. Deliver effective line management to staff, providing support and guidance, especially in managing complex cases such as antisocial behaviour, debt management, and mental health challenges. Undertake formal duties in relation to housing legislation, housing fraud, debt, leaseholders, and leasehold services. Plan, coordinate, and deploy resources and workload appropriately to meet team and business demands. Work collaboratively with Neighbourhood Service Managers and other Housing Managers to monitor, analyse, and deliver improvements. Prepare professional and clearly written papers and communications on key issues, such as formal complaints, to ensure accurate information is included. Present verbal or written reports to the service area Management Team and Homes and Neighbourhoods Senior Leadership Team as required. Ensure performance reporting is up to date and reflective of current standards. Required Skills & Qualifications: Proven experience in housing management or a related field. Strong leadership and team management skills. Ability to handle complex cases and provide guidance on housing legislation and related issues. Excellent planning and resource deployment skills. Strong written and verbal communication skills, including the ability to prepare and present reports. Collaborative and proactive in improving service delivery. To apply for the Housing Manager position, please submit your CV and a Reed Consultant will be in touch to discuss next steps.

Housing Officer Hourly Rate: £18.16 Location: Manchester, M8 Job Type: Full-time, Temporary We are seeking a dedicated Housing Officer to join our team in Manchester. This role is crucial in contributing to the delivery of neighbourhoods of choice by providing a comprehensive range of flexible, responsive, and planned statutory front-line services for residents, businesses, and visitors. The successful candidate will act as a key contact for a geographical patch of housing stock, ensuring high-quality, customer-focused support to improve the local environment and resident satisfaction. Day-to-day of the role: Provide a wide range of resident-focused services to ensure residents can maintain their tenancy and live in a safe, clean environment. Serve as the main contact for a specific geographical patch of housing stock, handling all tenancy and estate management matters. Liaise effectively with internal and external colleagues to deliver excellent services for residents. Apply a range of knowledge, technical expertise, and skills to support and safeguard residents and achieve neighbourhoods of choice. Work closely with key stakeholders to develop effective partnerships and greater coordinated working with other agencies to ensure effective resident outcomes. Be proactive in identifying and supporting the implementation of change, modernisation, and improvements in support of organisational and Housing Services strategies. Through personal example, open commitment, and clear action, ensure diversity is positively valued, resulting in equal access and treatment in employment, service delivery, and communications. Required Skills & Qualifications: Experience in housing or estate management. Strong knowledge of tenancy and estate management. Excellent communication and interpersonal skills, capable of effectively liaising with a variety of stakeholders. Ability to work independently and as part of a team. Commitment to continuous self-development and service improvement. Understanding of the impact of work on the city council's corporate aims and objectives. Benefits: Access to a dedicated consultant for ongoing support. Secure and easy-to-use online timesheet system. Self-service portal for managing holiday requests, payslips, and other employment documents. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. To apply for this Housing Officer position, please submit your CV

A public sector organisation based in Maidenhead is seeking an experienced Business Improvement Manager to support their Housing and Public Protection service on an initial 3-month contract. This is a key role within the senior management team, focused on driving service improvement, overseeing performance, and leading transformation activity across housing and public protection. You will take ownership of business support functions, lead on performance and governance, and play a central role in improving service delivery and compliance. This is an initial 3-month contract with an hourly rate of up to £39.99 per hour via an Umbrella company inside IR35 (PAYE rates also available). The role is based in Maidenhead with hybrid working available (1 or 2 days per week in the office). Key Responsibilities Lead and manage the Business Support, Performance, and Complaints functions Drive and oversee service improvement and transformation initiatives, including ICT and systems projects Oversee performance reporting, data analysis, and dashboard development Manage complaints, FOIs, member enquiries, and statutory reviews Ensure strong governance, policies, and operational procedures Support legal appeals and Ombudsman responses where required Monitor contracts and ensure delivery against budget and performance targets Deputise for the Assistant Director as required About You We are looking for someone who can hit the ground running in a fast-paced environment. You will have: Proven experience in housing, public protection, or local authority services Strong track record of driving service improvement and managing transformation projects Experience managing teams, performance, and budgets Excellent understanding of complaints handling, governance, and compliance Strong analytical and reporting skills, with experience using performance data to drive decisions Ability to operate at senior stakeholder level, including working with elected members

Senior Business Change Manager Brighton (hybrid – around one week a month in the office) Circa £63,000 + strong public sector benefits Permanent | 35-hour week Let’s be honest—most “change” roles talk a big game about transformation. This one is actually about making it stick. We’re working with a purpose-led organisation going through a significant period of evolution. Not chaotic, not “burn everything and hope for the best”—but complex, meaningful change that affects how people work, think, and deliver. They’re now building out a proper, permanent change capability (replacing a contractor-heavy model), and this hire will be one of the people shaping how that looks from day one. The role (in plain English) You’ll be the person who makes sure change doesn’t just get announced—it actually lands. That means: Working alongside senior leaders and delivery teams to embed change, not just plan it Supporting people through shifts in systems, processes, roles and structures Designing and delivering practical, structured change approaches (not theoretical frameworks that sit in SharePoint) Tackling resistance head-on and helping teams move forward Making sure benefits are realised—not just promised in a slide deck There’s also a bigger-picture piece: helping shape frameworks, tools and ways of working so change gets easier (or at least less painful) over time. What you’ll bring You’ve done this before. Not just once, and not just on a tidy project with clear edges. You’ve led complex organisational change (the kind with grey areas and competing priorities) You understand change methodologies—but more importantly, you know when not to overdo them You’re comfortable operating across multiple teams and levels, including senior stakeholders You can balance strategy, delivery, and the human side without losing any of them You know how to measure success beyond “we delivered the project” Ideally, you’ve got formal change training (Prosci, ADKAR, etc.)—but real experience counts just as much Most importantly, you get people. Because that’s the job. Why it’s worth considering A genuine chance to shape a growing change function (not just slot into one) A collaborative, values-led culture where people are taken seriously Hybrid working that actually feels hybrid Strong benefits including: 25 days holiday + bank holidays Excellent pension (not the “we’ll match 3% and call it competitive” kind) Flexible working and a 35-hour week Discounts, perks and wellbeing support The kind of person who’ll enjoy this You’re not fazed by ambiguity. You don’t need everything to be perfect before you start. And you care more about whether change works than whether it looks impressive. If that sounds familiar, you’ll probably be in your element here.