Reed
Back to job search

Business Support Officer

Salary

£13.26-13.26 , per hour , inc benefits

Location

Sheffield, South Yorkshire, United Kingdom

Job type

Temporary, Full time

Sector

Public sector

Job ref

X3-1283207

Job posted

Posted 48 minutes ago

Business Support Officer

  • Annual Salary: £13.26 per hour
  • Location: Sheffield S1
  • Job Type: Full-time, Hybrid (initial training period office-based)

We are seeking a Business Support Officer to join our Belonging service, focusing on managing Special Educational Needs (SEND) applications. This role is crucial for ensuring the smooth operations of our business processes. The position offers a hybrid working pattern after an initial training period, with up to 3 days in the office each week.

Day-to-day of the role:

  • Organise and manage a shared inbox to ensure efficient communication flows.
  • Provide high-level administrative support to the service, our clients, and key stakeholders.
  • Support a busy telephone line, handling inquiries and providing timely responses.
  • Maintain confidentiality and handle sensitive information with discretion.
  • Adapt to changing priorities and deadlines, ensuring continuous support and service delivery.

Required Skills & Qualifications:

  • Minimum education of 5 x GCSEs including English and Maths, or equivalent.
  • Proven experience in a similar administrative role.
  • Exceptional organisational and time management skills.
  • Strong proficiency in Microsoft Office Suite and other relevant software.
  • Excellent communication and interpersonal skills, confident in both verbal and written communication.
  • Ability to work independently and as part of a team.
  • Strong problem-solving and decision-making abilities.

Benefits:

  • Hybrid working pattern allowing flexibility.
  • Comprehensive training and professional development.
  • Access to a dedicated consultant for ongoing support. 
  • Secure and easy-to-use online timesheet system. 
  • Self-service portal for managing holiday requests, payslips, and other employment documents. 
  • Inclusion in pension schemes, paid holiday schemes, and maternity benefits. 

To apply for the Business Support Officer position, please submit your CV by clicking Apply Now.

Apply now

Share this job

Related jobs

Workshop Supervisor

Workshop Supervisor Pay Rate: £22.20 per hr paye / £28.95 per hr umbrella Location: Smithies, Barnsley, South Yorkshire, S71 Job Type: Full-time, Temporary (1 - 2 months with the possibility of extension) Barnsley Council is seeking a Workshop Supervisor for Smithies Lane vehicle workshop. This role is crucial for overseeing all operational aspects of the Local Authority fleet maintenance function, ensuring the delivery of the maintenance program within budget, on time, and to the standard required by relevant legislation. Day-to-day of the role: Undertake and supervise servicing and repairs of vehicles, plant, and associated equipment to an acceptable standard in an efficient and cost-effective manner with minimal downtime. Act as Authorised Examiner Delegated Manager, manage and prepare vehicles for MOT/HGV tests. Manage a team of employees, ensuring skills and capabilities match business needs while providing direction, coordination, support, guidance, and handling recruitment, motivation, training, welfare, and discipline issues as appropriate. Accountable for all aspects of the municipal maintenance function, including maintenance planning, quality control, equipment maintenance, and training. Assist with operational aspects of business activities, including Health and Safety and staff welfare. Provide support and contribute accurate information for both monitoring and budget purposes. Maintain knowledge of regulations, policies, and procedures specifically relating to the maintenance of municipal fleet vehicles. Perform other duties as requested by management, commensurate with the grade and scope of the post. Required Skills & Qualifications: Level 3 Motor Vehicle Qualification. Level 4 qualification in a relevant subject or commitment to achieve a Level 4 qualification within 12 months of appointment. Management qualification to level 4. IOSH Managing Safely Certificate. Cat C driving licence. Willingness to undertake the Authorised Examiner Delegated Manager Qualification. Substantial experience managing people and resources in a multi-vehicle type fleet maintenance environment. Experience in fleet maintenance planning and contingency management. Proven ability to handle customer needs and quality procedures and processes. Experience in financial management and familiarity with financial procedures. Knowledge of appropriate policies and procedures. Experience in managing change and leading and motivating others through the process. Benefits: To apply for the Workshop Supervisor position, please send your cv to simon.butler@reed.com

£22.20-22.20, per hour, inc benefits
Barnsley, South Yorkshire, United Kingdom
Temporary
Posted 1 hour ago

Workshop Supervisor

Workshop Supervisor Pay Rate: £22.20 per hr paye / £28.95 per hr umbrella Location: Smithies, Barnsley, South Yorkshire, S71 Job Type: Full-time, Temporary (1 - 2 months with the possibility of extension) Barnsley Council is seeking a Workshop Supervisor for Smithies Lane vehicle workshop. This role is crucial for overseeing all operational aspects of the Local Authority fleet maintenance function, ensuring the delivery of the maintenance program within budget, on time, and to the standard required by relevant legislation. Day-to-day of the role: Undertake and supervise servicing and repairs of vehicles, plant, and associated equipment to an acceptable standard in an efficient and cost-effective manner with minimal downtime. Act as Authorised Examiner Delegated Manager, manage and prepare vehicles for MOT/HGV tests. Manage a team of employees, ensuring skills and capabilities match business needs while providing direction, coordination, support, guidance, and handling recruitment, motivation, training, welfare, and discipline issues as appropriate. Accountable for all aspects of the municipal maintenance function, including maintenance planning, quality control, equipment maintenance, and training. Assist with operational aspects of business activities, including Health and Safety and staff welfare. Provide support and contribute accurate information for both monitoring and budget purposes. Maintain knowledge of regulations, policies, and procedures specifically relating to the maintenance of municipal fleet vehicles. Perform other duties as requested by management, commensurate with the grade and scope of the post. Required Skills & Qualifications: Level 3 Motor Vehicle Qualification. Level 4 qualification in a relevant subject or commitment to achieve a Level 4 qualification within 12 months of appointment. Management qualification to level 4. IOSH Managing Safely Certificate. Cat C driving licence. Willingness to undertake the Authorised Examiner Delegated Manager Qualification. Substantial experience managing people and resources in a multi-vehicle type fleet maintenance environment. Experience in fleet maintenance planning and contingency management. Proven ability to handle customer needs and quality procedures and processes. Experience in financial management and familiarity with financial procedures. Knowledge of appropriate policies and procedures. Experience in managing change and leading and motivating others through the process. Benefits: To apply for the Workshop Supervisor position, please send your cv to simon.butler@reed.com

£22.20-22.20, per hour, inc benefits
Barnsley, South Yorkshire, United Kingdom
Temporary
Posted 1 hour ago

Billings and Collection Officer - Local Authority

Billing & Collections Officer (Local Authority) 📍 Wembley (Hybrid Working) 🕒 Full-time: Monday–Friday, 9:00am–5:00pm 📅 Immediate Start | Contract until at least December 2026 💰 Pay Rate: £18.65 per hour (PAYE) £24.65 per hour (Umbrella) The Role We are currently recruiting for a Billing & Collections Officer to join a busy Local Authority team based in Wembley. This is an excellent opportunity for an experienced revenues professional to contribute to the efficient billing, collection, and recovery of a wide range of council debts. You will play a key role in ensuring that revenues are maximised while delivering high-quality, customer-focused services. Key Responsibilities Administer billing, collection, and recovery across: Council Tax Business Rates Adult Social Care Debt Parking & Road Traffic Debt Sundry Debt Housing Benefit Overpayments Determine correct liability, including: Identifying liable parties and liability periods Applying discounts, exemptions, reductions, and refunds Identifying Houses in Multiple Occupation (HMOs) Maintain accurate customer and account records across revenue systems Handle customer queries across multiple channels (phone, email, face-to-face, online), ensuring: High levels of customer service Accurate and timely resolutions Progress debts through the recovery process to maximise collection and minimise arrears Negotiate realistic payment arrangements based on customers’ financial circumstances Promote digital services and support customers with channel shift Liaise with internal departments, external stakeholders, the Valuation Office Agency (VOA), and fraud/investigation teams Support responses to complaints, Subject Access Requests (SARs), and FOI requests Identify cases suitable for hardship relief or write-off and make recommendations About You To be successful in this role, you will have: Proven experience in local authority revenues and collections Strong working knowledge of: Council Tax and/or Business Rates legislation Recovery processes and enforcement procedures Experience handling high-volume customer enquiries Excellent communication and negotiation skills Strong attention to detail with the ability to manage complex casework Experience using revenues and/or financial systems Ability to balance customer sensitivity with revenue collection targets Why Apply? Long-term contract through to December 2026 Competitive hourly rates Hybrid working arrangement Opportunity to work within a supportive and high-performing local authority team Immediate start available If you’re an experienced Billing & Collections professional ready for your next contract, apply now to be considered.

£18.65-24.65, per hour, inc benefits
Wembley, Middlesex, United Kingdom
Temporary
Posted 2 hours ago

Seasonal Gardener

Seasonal Gardener Hourly Rate: £13.45 Location: Wigan Job Type: Seasonal We are seeking a Seasonal Gardener to join our Grounds Maintenance / Streetscene team. This role involves supporting the delivery of high-quality grounds and horticultural maintenance services across the borough. If you have experience in grounds maintenance or horticulture and enjoy working independently, this could be the perfect opportunity for you. Day-to-day of the role: Work autonomously with minimal supervision, maintaining high standards in all tasks. Maintain accurate operational records and submit them promptly to the Team Leader. Required Skills & Qualifications: Experience within grounds maintenance, horticulture, or a similar environment. Ability to safely operate a range of horticultural machinery and equipment. Good understanding of Health & Safety practices. Strong communication skills and ability to work independently. Flexible approach to working hours, including availability to work weekends if required. Desirable: PA1, PA2, and PA6 qualifications (spraying licences). Quad bike (PA2) certification. Full UK Driving Licence. Take responsibility for the security of allocated vehicles, machinery, tools, and fuel. Operate a full range of grass cutting equipment and powered hand tools. Perform a wide range of horticultural and grounds maintenance duties, including grass cutting, sports pitch marking, maintenance of flower beds, shrub borders, and general landscaping works. Ensure all work complies with Health & Safety policies, procedures, and relevant legislation. Assist with resolving day-to-day issues, queries, and complaints. Act as an “eyes and ears” service, reporting issues such as fly tipping, blocked drains, and anti-social behaviour.

£13.45-13.45, per hour, inc benefits
Wigan, Lancashire, United Kingdom
Temporary
Posted 2 hours ago

Joiner [Bury]

Multi-Skilled Joiner – Voids Rate: £23–£25 per hour Contract: Full-time Working Hours: Monday to Friday We are currently seeking an experienced Multi-Skilled Joiner to carry out works on void properties. The successful candidate will be responsible for delivering high-quality repairs, maintenance, and refurbishments to ensure properties are ready for re-letting. Day-to-day of the role: Joinery Duties Carry out first and second fix joinery including doors, frames, skirting boards, and architraves. Install and repair kitchen units, worktops, and associated fixtures. Undertake repairs to windows, composite doors, and locking mechanisms. Complete general carpentry works including flooring, roofing repairs, and stud wall construction. Multi-Skilled Works Carry out basic plumbing tasks including fitting sinks, baths, WCs, and wash hand basins. Perform minor pipework adjustments and repairs. Undertake tiling, re-grouting, and plaster patch repairs. Complete general maintenance including replacing fixtures (taps, toilet seats, shower fittings). Carry out minor brickwork, pointing, and external repairs such as paving and gutters. Respond to void-specific maintenance requirements and property preparation standards. Health & Safety Follow all risk assessments and safe working procedures (RAMS). Use tools and equipment safely and correctly. Maintain awareness of asbestos risks and report hazards immediately. Ensure correct use of PPE at all times. Customer & Work Standards Maintain professional and respectful conduct in all properties. Communicate clearly regarding works and any changes required. Ensure all work areas are left clean and safe upon completion. Record accurate job details, including before and after photos. Performance Expectations Deliver high-quality, right-first-time repairs. Work efficiently to meet productivity targets. Ensure all work complies with required standards and specifications. Required Skills & Qualifications Proven experience as a Multi-Skilled Joiner. Ability to carry out a range of joinery and basic multi-trade tasks. Full UK driving licence (preferred). Strong understanding of void property works.

£23.00-25.00, per hour, inc benefits
Bury, Lancashire, United Kingdom
Temporary
Posted 3 hours ago

SEND Annual Reviews Administrator

We’re currently working with a Local Authority who are looking for a proactive and experienced SEND Annual Review Administrator to support their team with the management and administration of annual reviews of EHCPs. This role is offered on a hybrid basis with two days in the office. What you will be doing: Process and analyse annual reviews of EHCPs under the guidance of the EHC Inclusion Officer, to ensure that decisions and actions are undertaken in line with legislation and SES policy and procedures Analyse and assess annual review recommendations, and decide whether to amend an EHCP, and respond within statutory guidelines Support the EHCIO with the production, analysis, and interpretation of audits of performance relating to annual reviews, including complaints and reporting on outcomes. Generate and despatch letters to parents and professionals as part of the annual review process, ensuring all written professional advice is received and logged, and that records on ONE and other systems are updated with accurate data from annual reviews. Organise with the EHCIO responsible, annual review of EHCP and effectively deliver the LA obligations in relation to the annual review of EHCPs across the academic year in partnership with families, schools, and other professionals. Essential Requirements: We’re looking for someone who brings: Strong experience within a local authority SEND setting Experience with Capita One, SharePoint, Teams, and the Microsoft packages In-depth knowledge of EHCP processes, SEND legislation, and annual reviews Excellent organisational, communication, and interpersonal skills Ability to manage complex caseloads and statutory processes Advanced English communication skills for sensitive stakeholder interactions Perks and benefits: Hybrid arrangement: This role is offered on a hybrid basis, giving you the freedom to balance work with your personal life Flexibility: Enjoy the flexibility of locum work offers, giving you the ability to balance your career with time off to focus on what matters most to you. Diverse Work Settings: Explore different roles and settings, building your skills and allowing you to discover your preferences Immediate start: Get up and running quickly, allowing you to start earning quickly without delay Dedicated recruitment consultant: Benefit from the support of a specialist SEND recruitment consultant who will guide you through your job search and compliance process About Reed Reed is a leading specialist in recruitment, with over 70 years of experience supporting professionals and organisations across the UK. We support professionals secure SEND opportunities nationwide, often offering access to roles that are exclusively available through us. We are proud that 18% of Reed is owned by the Reed Foundation, a registered charity, reflecting our wider dedication to social impact and positive change. Ready to make a difference? Apply today! Know someone who would be perfect for this role? We offer a successful referral bonus of up to £250 in Love2Shop Vouchers! Feel free to share the details of anyone who you think might be interested.

£16.91-18.16, per hour, inc benefits
East Midlands, England, United Kingdom
Temporary
Posted 6 hours ago

EHC Assessment and Review Officer

We’re working with a Local Authority based in the North who are on the lookout for a proactive Education Health and Care Plan (EHCP) Assessment and Review Officer. The EHCP Assessment and Review Officer will be responsible for supporting the timely completion of statutory assessments and annual reviews, improve the quality of EHC plans, and ensure all work meets statutory deadlines This role is offered on a hybrid basis, with one day a week being in the office (Thursday) In this role, you will: Amend EHCPs in line with review outcomes and issue revised drafts based on review findings and issue an amended draft to parents/carers within the specified timescale Work proactively with parents and young people to ensure they feel fully informed, supported, and understood throughout the assessment process Support the timely completion of statutory assessments and annual reviews, ensuring compliance with all legal timescales Support Casework Officers in advising families on education provision, placements, funding, and tribunal-related matters Uphold Council values and ensure compliance with Safeguarding, Equality & Diversity, and Health & Safety policies What you will need to bring: Previous experience within a local authority SEND setting is essential Strong ability to analyse multi-agency reports and clearly identify SEN needs and appropriate provision Strong communication, mediation, and interpersonal skills to build trusted relationships Ideally have experience using Synergy Perks and benefits: Hybrid arrangement: This role is offered on a hybrid basis, giving you the freedom to balance work with your personal life Flexibility: Enjoy the flexibility of locum work offers, giving you the ability to balance your career with time off to focus on what matters most to you. Diverse Work Settings: Explore different roles and settings, building your skills and allowing you to discover your preferences Immediate start: Get up and running quickly, allowing you to start earning quickly without delay Dedicated recruitment consultant: Benefit from the support of a specialist SEND recruitment consultant who will guide you through your job search and compliance process About Reed Reed is a leading specialist in recruitment, with over 70 years of experience supporting professionals and organisations across the UK We support professionals secure SEND opportunities nationwide, often offering access to roles that are exclusively available through us We are proud that 18% of Reed is owned by the Reed Foundation, a registered charity, reflecting our wider dedication to social impact and positive change Ready to make a difference? Apply now! Simply follow the link to submit your CV Know someone who would be perfect for this role? We offer a successful referral bonus of up to £250 in Love2Shop Vouchers! Feel free to share the details of anyone who you think might be interested

£37.84-37.84, per hour, inc benefits
West Yorkshire, Yorkshire And Humberside, United Kingdom
Temporary
Posted 6 hours ago

Administrator (G4)

Minute taker / Administrator Job Type: Office-based, Full-time, Temporary Contract Location: Castleford, Wakefield, WF10 Salary: £13.26 PAYE per hour We are seeking a dedicated Administrator to join our Safeguarding and Reviewing Unit Administration Team within the Children and Young People’s Service. This role offers the opportunity to provide essential support in a dynamic and sensitive environment, where your efforts directly contribute to the wellbeing and safety of children and young people. Day-to-day of the role: Provide comprehensive administrative support to the Child Protection Conference Chairs. Operate effectively in a fast-paced environment, using your own initiative and as part of a team. Perform live minute-taking at conferences and distribute the minutes to attendees post-event. Manage electronic diaries, send out meeting invitations, and handle data input using Microsoft Office and our dedicated social care recording system. Deal with enquiries from the public and internal/external professionals both on the telephone and face-to-face, handling highly sensitive and emotive information. Required Skills & Qualifications: Proven experience in a similar administrative role, ideally within a child protection or social services setting. Strong communication and organisational skills. Knowledge and understanding of business administration systems and procedures. Experience communicating confidently with staff at various levels, partners, and the public. Understanding of data protection, confidentiality, and information security principles. Ability to handle sensitive and confidential information related to the abuse and injuries of children and young people. Benefits: Access to a dedicated consultant for ongoing support. Secure and easy-to-use online timesheet system. Self-service portal for managing holiday requests, payslips, and other employment documents. Access to free training, discount clubs, healthcare options, and Reed rewards. Inclusion in pension schemes, paid holiday schemes, and maternity benefits. Opportunities to work with leading UK employers including local authorities, the NHS, and local SMEs. To apply for this Administrator position, please submit your CV detailing your relevant experience today!

£13.26-13.26, per hour, inc benefits
Castleford, West Yorkshire, United Kingdom
Temporary
Posted 21 hours ago

Marketing & Events Officer

Marketing and Events Officer Organisation: Tameside Council Pay Rate: £16.53 - £21,41 per hour dependant on experience (PAYE) Job Type: Initial 4-month Temporary Contract Tameside Council are seeking a Marketing and Events Officer. The successful candidate will be involved in organising and supporting the delivery of a series of National Roadshow events across the country and be capable of working within Day-to-day of the role: Organise and support the delivery of six roadshows across the country, managing everything from room hires to ensuring invitations are sent, delegates are signed up and ready, rooms are prepared, and refreshments and equipment are booked and organised. Work closely with the Membership and Communications Manager to support the delivery of the service transformation strategy and plan. Draft, edit, and publish marketing and communication materials, including newsletters, website content, and social media content for distribution to members, partners, and stakeholders. Proofread and edit internal and external communications, reports, and other correspondence. Assist with the dissemination of newsletters and alerts. Develop online surveys, analyse and report on responses. Support the development, promotion, and organisation of National Roadshows, Annual Conference, and training events. Maintain and further develop the CRM system to provide updates to the Membership and Communications Manager and Leadership Team. Ensure that all communications and marketing material aligns with brand standards. Assist in other duties from time to time that are broadly commensurate with this position. Required Skills & Qualifications: Proven experience in event organisation and management. Demonstrated ability to work within and manage a set budget. Strong skills in drafting, editing, and publishing communication materials. Proficiency in proofreading and editing. Experience in developing online surveys and analysing responses. Familiarity with CRM systems and maintaining brand standards. Ability to work independently and as part of a team. Excellent organisational and communication skills. To apply for this position, please submit your CV and a Reed Consultant will be in touch to discuss next steps.

£16.53-21.41, per hour, inc benefits
Tameside, Lancashire, United Kingdom
Temporary
Posted 22 hours ago

Communications Officer

Communications Officer Organisation: Tameside Council Pay Rate: £16.53 - £21,41 per hour dependant on experience (PAYE) Job Type: Initial 4-month Temporary Contract Tameside Council are seeking a Communications Officer to provide event organisation and management. The successful candidate will be involved in organising and supporting the delivery of a series of National Roadshow events across the country and be capable of working within Day-to-day of the role: Organise and support the delivery of six roadshows across the country, managing everything from room hires to ensuring invitations are sent, delegates are signed up and ready, rooms are prepared, and refreshments and equipment are booked and organised. Work closely with the Membership and Communications Manager to support the delivery of the service transformation strategy and plan. Draft, edit, and publish marketing and communication materials, including newsletters, website content, and social media content for distribution to members, partners, and stakeholders. Proofread and edit internal and external communications, reports, and other correspondence. Assist with the dissemination of newsletters and alerts. Develop online surveys, analyse and report on responses. Support the development, promotion, and organisation of National Roadshows, Annual Conference, and training events. Maintain and further develop the CRM system to provide updates to the Membership and Communications Manager and Leadership Team. Ensure that all communications and marketing material aligns with brand standards. Assist in other duties from time to time that are broadly commensurate with this position. Required Skills & Qualifications: Proven experience in event organisation and management. Demonstrated ability to work within and manage a set budget. Strong skills in drafting, editing, and publishing communication materials. Proficiency in proofreading and editing. Experience in developing online surveys and analysing responses. Familiarity with CRM systems and maintaining brand standards. Ability to work independently and as part of a team. Excellent organisational and communication skills. To apply for this Communications Officer position, please submit your CV and a Reed Consultant will be in touch to discuss next steps.

£16.53-21.41, per hour, inc benefits
Tameside, Lancashire, United Kingdom
Temporary
Posted 22 hours ago