REED Business Support are pleased to be working with one of Scotland’s Largest Housing Associations, who are looking to recruit an ‘Administrator’ on a Temporary Contract. In this role, you will administer shared equity housing schemes, helping individuals access home ownership through government-backed initiatives. You will manage applications, provide advice to customers, and ensure all processes are handled accurately and in line with policy and regulatory requirements.
Details:
Temporary Contract – 1 Month (Rolling Contract – Likely to be Extended)
Shift Pattern – 9-5
£30,000 - £38,000 (DOE)
Start Date: ASAP
Location – Falkirk
🔧 Key Responsibilities
Process applications for shared equity schemes from initial enquiry through to completion
Carry out financial assessments and eligibility checks
Maintain accurate records and update internal systems in line with GDPR requirements
Communicate with applicants, solicitors, and financial advisers
Respond to customer queries via phone and email in a professional and timely manner
Issue correspondence and manage documentation within set timescales
Support after-sale transactions and ongoing case management
Investigate and resolve customer complaints in line with procedures
Assist with reporting and providing statistical data
Support general administrative and operational activities
If you are available and interested in this opportunity, please apply now.