CMI Level 3 Course: Certificate in Principles of Management and Leadership: CMI 305 Building Stakeholder Relationships using Effective Communication

In the CMI 305 Building Stakeholder Relationships using Effective Communication module you will enhance your understanding of what stakeholders need and why building strong relationships with them is important. You will cover how to communicate effectively with different stakeholder groups to achieve positive outcomes. Managing these relationships well is a key skill, as stakeholders can influence an organisation’s success, both positively and negatively.
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Unlimited support from expert tutors

100% online, classroom and residential options

CMI approved centre

Globally recognised qualifications
Overview
Why is the CMI Level 3 Certificate in Principles of Management and Leadership course right for you?
- Gain the practical skills and knowledge you need to get a promotion or pay bump
- Gain in confidence and expertise and enhance your career progression
- Widely recognised qualification that improves your employability
- CMI research shows that those who invest in management and leadership programmes see on average a 23% increase in organisational performance and a 32% increase in people performance
This qualification not only opens doors to new job opportunities but also sets you on a path to advance your career in management and leadership roles.
This course is suitable for you if you are:
Seeking to kickstart your career in leadership and keen to develop specialist knowledge, skills and understanding.
Looking to step into roles such as Team Leader, Supervisor and Shift Manager.
Keen to realise your full potential and increase your earning potential.
What you'll study
The CMI 305 Building Stakeholder Relationships using Effective Communication module develops your understanding of how stakeholder needs and the importance of building strong relationships with them.
Key topics covered:
Essential management skills: learn to build working relationships with stakeholders.
Effective communication: understand how to communicate effectively with different groups in order to achieve positive results.
Impacts on organisations: analyse how the success of a business can be influenced positively or negatively by stakeholders.
By completing this module, you will focus on effective communication methods, as managing these relationships well is key to an organisation’s success.
Completing this CMI Level 3 qualification typically takes 12 to 18 weeks or 130 TUT hours.
With 24/7 access to all our resources, you could complete your qualification in as little as 12 weeks!
There are no formal requirements for this CMI Level 3 qualification, just a willingness to progress.
Our team will be happy to discuss these requirements with you and which study method is right for you – get in touch today!
Delivery options
With our wide range of flexible delivery options, we provide tailored support for each student’s needs, ensuring a productive and enriching learning experience for every stage of their accountancy career.
To accommodate different learning preferences, we offer four delivery methods:
Study whenever and wherever suits you. On-demand learning offers ultimate flexibility, allowing learners to access high-quality course materials anytime, anywhere.
Ideal for independent learners who want flexible, self-paced learning to fit around their busy lives.
Self-paced learning
Digital materials and videos
Remote accessibility
Self-paced progression
Email tutor support
Flexible access
Self-assessment quizzes
Access to recorded sessions
Optional 1-2-1 tutor support and face-to-face or live online revision classes (additional fee applies)
Flexible, live sessions accessible from any location.
Experience the flexibility of Live Online learning and engage in real-time, interactive sessions from anywhere. Achieve your goals without the commute!
Ideal for learners who want the flexibility to study from any location
Live interactive sessions online
Dynamic delivery and instant Q&A
Collaborative activities
Engaging real-time learning experience
Structured delivery plan
Networking opportunities (online)
Access to full tutor support (online)
Access to study books and online resources
Access to recorded sessions
Online assignments and exam preparation
Get all the benefits of in-person learning, all from the comfort of your home. Great if you need a little more flexibility when it comes to location, but still want the opportunity to interact with other learners.
Ideal for learners who want the classroom experience from the comfort of their home
Live classroom sessions streamed online
Dynamic delivery and instant Q&A
Collaborative activities
Engaging real-time learning experience
Structured delivery plan
Networking opportunities (online)
Online tutor support
Study books and online resources
Access to recorded sessions
Online assignments and exam preparation
All the benefits of our Classroom delivery method and an immersive on-site learning experience in a unique, comfortable setting at our Cotswolds Manor.
Delivered at our iconic Manor, where you’ll get to know other learners, relax in our first-class accommodation and enjoy delicious homemade meals.
Ideal for learners wanting an immersive experience.
Unique learning environment: A picturesque location in the heart of the Cotswolds, ideal for focused study.
All-inclusive learning experience: Residential facilities and a relaxing, friendly atmosphere conducive to immersive study without distractions.
Engaging real-time learning: Small classroom-based sessions with peers and dedicated, experienced tutors who are subject specialists.
Structured delivery plan: In-class assignments, exam preparation, and a clear path to success.
Comprehensive resources: Study books, digital course materials, online resources, and access to recorded sessions for revision.
In-person and online tutor support: Receive expert guidance whenever needed.
Access to outstanding facilities: Benefit from state-of-the-art learning environments.
Networking opportunities: Connect with like-minded professionals and peers.
Support & Assessments
1:1 support from your personal advisor
Your personal adviser will work with you throughout your CMI Level 3 Certificate in Principles of Management and Leadership. Together you’ll agree on a plan for your programme, develop a study schedule and prepare for your assessments, giving you the best chance of excelling at your course and landing your dream management role.
24/7 access to all our learning resources
Our Virtual Learning Environment (VLE) gives you 24-hour access to our comprehensive L&D resources to help you through your course and beyond. Available for the duration of your CMI Level 3 programme, it includes webinar recordings, workbooks and activities, as well as articles, videos and links to further reading. Perfect for when you want revisit something you’ve just learnt, or revise for your assessments.
Collaborate with other learners
Learn with and from other our experts and other students on our online platform. Share what you have learnt in each unit, reinforcing your understanding while helping you prepare for your assessments and future role.
Get your burning questions answered quickly
Our learning support team are here to help If you have a question about the VLE, CMI membership, workshops or anything else to do with your course. They are contactable whenever you need them, for as long as you’re on the programme.
To pass this course and earn your CMI qualification, you’ll need to complete a written assessment in each of your chosen units. If it sounds a little daunting, don’t worry, your adviser will support you throughout your assessment, providing you with detailed feedback to ensure successful completion of your qualification.
Payment options
Pay in full
To pay for your course in full, simply enquire, call us on 016 0867 4224, or complete the booking form and return to rbs.reed@reedbusinessschool.co.uk
We’ll provide you with all the details you need to complete the payment smoothly.
Invoice your employer
If your employer is paying for your course, then we can invoice them directly, so you don’t have to worry about trying to organise the payment yourself. You focus on your studies and we’ll take care of the rest.
Call our team of advisers today to get started!
Useful links
If you have any questions or need further assistance, please don't hesitate to contact our support team. We're here to help ensure your success every step of the way. Remember to return your forms to rbs.reed@reedbusinessschool.co.uk.
What to expect
What to expect from this CMI Level 3 Certificate in Principles of Management and Leadership
If you’re just starting out as a manager and need to quickly develop your leadership and management skills in a way that’s tailored to your current role, this CMI Level 3 Certificate in Principles of Management and Leadership is for you.
Taught by experienced CMI tutors, you’ll choose three modules in an area of leadership and management you’re most eager to learn about. That way, you’ll be able to apply what you’ve learn to your current role right away.
When you complete this course, you’ll be eligible for CMI Foundation Chartered Manager status (fcMgr), perfect if you want show employers you have what it takes to be an effective leader. You’ll also get free CMI Affiliate Membership which gives you free access to research and resources that will help you on your leadership journey.
When you study with Reed Business School, you’ll get access to:
A CMI approved centre
Support from CMI qualified professionals with years of leadership and management experience
24/7 access to a range of learning materials via our Virtual Learning Environment, so you can study any time you want
A range of learning options and start dates
Downloadable course materials and supporting resources
We’ve helped thousands of students level-up in their careers
Ready to join them? Apply for this CMI Level 3 Certificate in Principles of Leadership and Management now.
Not sure if this CMI Level 3 qualification is right for you?
Get in touch with a learning advisor now. They’ll run through the options with you and help you make the best decision for your career.
Choose your study method
We offer a range of study methods to suit your lifestyle and budget. All our study options include 24-hour access to our Virtual Learning Environment (VLE) where you can study in your own time between classes.
On-demand
Level 3
Study whenever and wherever suits you. On-demand learning offers ultimate flexibility, allowing learners to access high-quality course materials anytime, anywhere.
Ideal for independent learners who want flexible, self-paced learning to fit around their busy lives.
Study anytime, anywhere
Flexible and convenient learning
Interactive content and resources
Expert tutor support available
Access recorded sessions anytime
Customise your study plan
Live Online
Get all the benefits of in-person learning, all from the comfort of your home. Great if you need a little more flexibility when it comes to location, but still want the opportunity to interact with other learners.
Ideal for learners who want the flexibility to study from any location
Learn 100% online
Balance study with commitments
Join live support webinars
Guidance from expert tutors
Anytime access to materials
Flexible, structured delivery plan
Classroom
If you like the idea of learning in person, where you bounce around ideas with other learners, then our face-to-face classes are for you. Classes take place every few months at one of our many UK venues.
Ideal for learners who prefer traditional classroom settings
Engaging face-to-face sessions
Convenient UK-wide locations
Collaborative, interactive learning
Expert tutor-led delivery
Anytime access to materials
Clear, structured delivery plan
Our venues span London, Northampton, Birmingham, Newcastle, Cambridge, Little Compton, and many other locations. If you have a specific place in mind, reach out to us - we’d be happy to discuss options to suit your needs.
Residential
Make the Reed Business School campus your home away from home, while you study for your CMI qualification. Delivered at our iconic Manor, you’ll get to know other students, relax in our first-class accommodation and enjoy delicious homemade meals.
Ideal for learners wanting an immersive experience.
Unique learning environment
All-inclusive learning experience
Access to outstanding facilities
Engaging real-time learning experience
Structured delivery plan
Networking opportunities
In-person and online tutor support
Study books and online resources
Access to recorded sessions
Payment options

Spread the cost of your course over 12-months, with our interest free payment plans. Perfect if you need more flexibility with your payments.
To pay for your course in full, simply enquire, call us on 016 0867 4224, or complete the booking form and return to rbs.reed@reedbusinessschool.co.uk
We’ll provide you with all the details you need to complete the payment smoothly.
If your employer is paying for your course, then we can invoice them directly, so you don’t have to worry about trying to organise the payment yourself. You focus on your studies and we’ll take care of the rest.
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Frequently Asked Questions

If you want to gain a deeper understanding of management in specific areas, the CMI Level 3 Certificate will help you get up to speed. Simply choose the three units which are most relevant to your current or aspiring role. It’s always possible to add further units to top-up to a Diploma when you are ready.
A CMI Level 3 Certificate can be completed in just 12-18 weeks and so is the perfect course if you want to gain new skills and use them in your job straight away. There are eight units to choose from covering different management topics from managing budgets to delivering a project. The ideal qualification for new and aspiring managers who want to boost their management knowledge quickly.
After completing your Certificate you will be eligible for CMI Foundation Chartered Manager status (fCMgr).
Reed Learning offers expert support to ensure that you have the best chances of achieving your Level 3 CMI qualification.
Our courses allow you to learn online, meaning that you have total control over the pace at which you study for your management qualification.
Our CMI Level 3 tutors are available to answer questions and offer support.
Learning resources will be available on our Virtual Learning Environment (VLE) and via ManagementDirect on the CMI website.
Articles, videos and links to further reading are all available to help you achieve success in your CMI Certificate.
Our CMI Level 3 online management courses allow you to study at your own pace. This means that you can decide for yourself how much time you want to spend on the course. In general, a CMI Level 3 Certificate can be achieved in 12 to 18 weeks.
CMI Level 3 qualifications are ideal for anyone starting out in their first management role. Typical roles include team leader, supervisor, foreperson, shift manager.