Unit details

  • Specialist unit
  • Level 5
  • 6 credits

What will you learn

You will develop understanding of practices aimed at supporting better working lives, differentiating between employee involvement and participation as well as reviewing emerging developments to inform approaches to employee voice and engagement. You will learn about conflict and misbehaviour, assessing emerging trends in conflict and industrial sanctions, third-party conciliation, mediation and arbitration. You will also learn about performance, disciplinary and grievance matters and explain the skills required for effective grievance and discipline-handling procedures. Finally, you will learn about the main provisions of collective employment law and the types of employee representation.

This unit is suitable for persons who:

  • are aspiring to, or embarking on, a career in people management

  • are working in a people practice role and wish to contribute their knowledge and skills to help shape organisational value

  • are working towards or working in a people manager role

Learning outcomes

On completion of this unit, learners will:

  • Understand employee voice, engagement and practices to support better working lives.

  • Understand different forms of conflict behaviour and dispute resolution.

  • Understand how to manage performance, disciplinary and grievance matters lawfully.

  • Understand the role of employee bodies in employment relations.

Icon of a rocket

We will price match like for like CIPD programmes

Contact us today to secure your discount

Enquire now
Icon of two overlapping speech bubbles facing opposite directions

Can’t wait to get started? Speak to us now about taking the next step in your career