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Following the government's decision to withdraw funding, this apprenticeship is no longer available. For alternative leadership and management training to enhance your career, explore our range of CMI programmes.

The Level 5 Operations Manager Apprenticeship is suited for individuals looking to develop their management and leadership skills to take the next step in their career.

  • Ideal for individuals in a middle-level role looking to develop

  • Learn through a combination of on-the-job training and guided learning

  • Gain strategic management and leadership skills

  • Expert support from tutors & access to a wide range of online learning resources

Our apprenticeships are open to individuals who have an employer willing to sponsor and support their training.

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Apprenticeship overview

This program equips apprentices with essential skills in delivering operational goals and objectives, leading teams, driving the decision-making process, managing change and continuous team improvements.

This apprenticeship aligns with The Chartered Management Institute for Member.

Typical responsibilities include:

  • Lead and manage teams while driving organisational performance

  • Analyse and interpret data to enable effective decision making

  • Deliver change and continuous improvement

  • Interpret and comply with relevant legislation

  • Lead and respond to risk management

  • Keep up to date with IT and digital interventions

  • Collaborate and manage stakeholder relationship

Who is it for?

Ideal for individuals in a middle-level role looking to develop strategic management skills and lead high performing teams to meet organisational goals and objectives.

Typical job titles may include Department Manager, General Manager, Operations Manager or Area Manager.

Apprenticeship details

The Level 5 Operations Manager Apprenticeship provides a hands-on, immersive experience that equips learners with practical skills to lead teams.

Here’s what you’ll learn:

- Managing and leading individuals and teams to achieve success
- Forming successful teams
- Managing stakeholder relationships
- Project management
- Managing change
- Managing finance
- Creating and delivering operational plans
- Using reflective practice to inform personal and professional development


The Level 5 Operations Manager Apprenticeship typically spans 21 months plus 5 months End Point Assessment, allowing apprentices to gain both theoretical knowledge and practical experience at a manageable pace.

Throughout this period, apprentices participate in structured learning modules, practical workplace assignments, and regular check-ins with mentors to track progress. This flexible timeframe accommodates learners with varying schedules and allows for gradual skill-building that aligns with real-world application in their roles. By the end of the apprenticeship, apprentices are well-prepared with the skills and confidence needed to excel in their leadership role.

The programme is split into four main phases which include an induction, core modules, End Point Assessment preparation and the End Point Assessment.

At least three years experience in a management role.

Applicants that do not have Level 2 English or Maths will have the option to achieve functional skills while completing the programme.

Your off-the-job training will be assessed throughout the programme and will be based on the Knowledge, Skills and Behaviours (SKBs) you develop.

Throughout the program, apprentices will complete practical assignments, reflective journals, and knowledge-based tests, all designed to apply theory to real-world scenarios. These assessments are structured to support continuous learning, helping apprentices develop critical management and leadership skills.

Regular feedback from tutors ensures that apprentices stay on track and are equipped to meet the demands of their roles.

An End Point Assessment takes place once you have completed all the on-programme requirements of the apprenticeship and is an assessment of the Skills, Knowledge and Behaviours.

Operations Manager Level 5 Apprenticeship funding - £9,000

- For levy-paying employers, the programme can be fully funded through the Digital Apprenticeship Service (DAS) account.
- For non‑levy payers, 95% of the apprenticeship cost is funded by the government.
- Eligible organisations may also be able to receive a levy transfer from Reed

You can explore your funding options here. Alternatively, get in touch if you’d like to speak with one of our apprenticeship advisors.

Enquire today to find out more

Get in touch to hear more about the Operations Manager Level 5 apprenticeship today.

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Why choose Reed Business School?

As an experienced, RoATP‑approved provider, we make it easy for employers to run effective apprenticeship programmes.

Employers choose Reed Business School because we:

  • tailor apprenticeship solutions to your organisation’s needs

  • have a proven track record, reflected in our Good Ofsted rating

  • are trusted and fully approved on the RoATP

  • work alongside your teams to support workforce development

  • provide access to specialists across our specialism (HR, L&D, Leadership & Management, and Accounting)

As your apprenticeship partner, we help you address the main challenges employers face, including:

  • designing programmes that meet regulatory and quality requirements

  • recruiting suitable apprentices

  • balancing training needs with day‑to‑day operations

  • managing compliance and funding documentation

  • preparing learners for end‑point assessment and selecting providers

  • achieving a strong return on investment

Looking for an all-in-one learning & development solution?


Reed Learning makes employee learning simple and effective with curated learning packages, a breadth of digital and in-person learning products, and tailored advice to help you find the right solution for your business.

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