Please ensure Javascript is enabled for purposes of website accessibility

Course details

  • Two-day course

  • Suitable for a minimum of six learners

  • Course can be delivered in-company or virtually

  • Content can be adapted to accommodate specific messages: choose from our Standard, Tailored or Bespoke options

This course teaches participants the effective leadership and management skills to get the most out of a team and to deal with the common challenges faced by supervisors.

Help your employees understand how to manage teams

Leading a team can be very challenging but is very rewarding if done successfully. This course will give learners everything they need to know to successfully manage teams and meet their own objectives by improving their team’s performance.

There is a focus on management from a supervisory perspective, with attention given to the skills people think are most valuable, like dealing decisively with difficult situations and managing delegation. Explanations of current management theory and practice will be combined with practical exercises to give learners confidence in their management style.

During the two days, learners will have been involved in group exercises, pair work, presentations, case studies and scenario work.

To undertake this course, learners should be in a role that includes responsibility for the overall performance of a team, and they should generally perform similar tasks to their team members. Learners who directly manage other people with different responsibilities to their own, would benefit more from the Introduction to Management course.

Topics covered in this two-day course include:

The modern team leader

  • The skills of an effective team leader

  • Understand the supervisor’s position within the organisation

  • The five key areas of team supervision - lead; communicate; organise; plan; control

Effective team leadership

  • Meet team expectations

  • Adapting leadership style

  • Applying the GRIPS model of team leadership

  • Setting SMART goals and objectives

  • Formulating goals to balance the key components of team leadership - task, team and individual

Develop your leadership style

  • Using different management styles for different situations

  • Pinpointing management style and how to evaluate for effectiveness

  • Learn how to effectively manage friends

  • Delegation - structure, pros and cons, do’s and don’ts

Motivating and developing others

  • Delivering practical feedback to overcome conduct and capability issues

  • Setting, monitoring and driving commitment to performance standards

  • Applying models of motivation to drive performance

Icon of two overlapping speech bubbles facing opposite directions

Speak to one of our specialist learning advisers

Give us a brief overview of your learning and development needs and we’ll get back to you to discuss your options.

Speak to an adviser