Unit details

  • Core unit
  • Level 3
  • 5 credits

What will you learn

You will develop an understanding of the key external influences that impact on businesses and the context within which they operate, including discussing how and why organisations set goals. You will define workplace culture and how people’s behaviour shapes it. You will explain how organisations are whole systems and how your actions affect others. You will also discuss how people learn, adapt and develop in different ways. The concept of change is a key focus of this unit and you will explain how people professionals impact people in different ways and the importance of how focused project planning directs change in manageable ways.

This unit is suitable for persons who:

  • are studying, aspiring to, or embarking on, a career in people practice

  • are working in a people practice support role and wish to develop their knowledge and deliver immediate and short-term value for their organisation

  • wish to develop the specialist knowledge, skills and understanding required to be a people professional.

Learning outcomes

On completion of this module, learners will be able to:

  • Understand the business environment in which the people profession operates, including the key issues that affect it.

  • Understand how people’s behaviour in the workplace affects and shapes culture.

  • Understand the importance of effective management of change.

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Sandra S

7 Mar 2023

CIPD qualifications

The training was very informative and relevant to the module requirements. The guidance provided further understanding of what was expected to pass. The use of breakout rooms was an opportunity to meet other students and discuss core questions. The whole session was open to interaction and Dianne gave multiple opportunities for us to ask further questions if we were unsure. Dianne also gave some of her time after the session if anybody wanted a private 1-2-1. I'm feeling far more confident.

Luisa G

7 Mar 2023

CIPD qualifications

This is a confusing course - but Dianne is an amazing teacher. This is my second training with her- but her friendliness and knowledge are incredibly supportive to more confused students.

Sophie O

26 Feb 2023

CIPD qualifications

I found that I understood some sections of the course better than others, and found more tasks more enjoyable to complete than others. As I am not employed in a HR environment I found some of the content challenging,as I would not experience or be expected to complete the tasks set in some of the hyperthetical scenerios in my day to day role. I would probably choose to specialise in well-being and staff engagement in a HR setting, as I felt more interesting and enthuastic about those particular subjects.

Suzanne W

23 Feb 2023

CIPD qualifications

Really enjoy how Lorraine delivers her courses, very well planned with lots of discussion and breakout activities which are actually useful when it comes to the assignments.

Joanna C

23 Feb 2023

CIPD qualifications

Really helpful in understanding the requirements of Task 2 for the assignment

Suzanne W

7 Feb 2023

CIPD qualifications

This is my 4th course and has been the best one so far for me. I felt fully engaged, the flow and pace was just right and the breakout sessions were really useful.

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