Transform your leadership – Discover INVEST

Originally developed for Croydon Council, INVEST is a 10-module in-person programme from Reed Learning in conjunction with our delivery partners Passe-Partout, that has played a vital role in helping the organisation rebuild confidence, leadership culture and performance capacity at all levels.

Register your interest in our upcoming webinar (date tbc) to find out how our Invest programme transformed Croydon Council's leadership development, driving personal progression and operational efficiencies, and receive the full case study.

You can find out about the Invest programme in this short video:

Strategic partnership

Reed Learning was asked to be a strategic partner to London Borough of Croydon to help deliver its ambitious five-year transformation plan. The first stage was to work with human-centred leadership experts Passe-Partout to roll out an intensive management development programme to all middle managers with the aim of improving leadership and ultimately providing better services to residents.

The challenge

Croydon is undertaking a major transformation programme to become a more cost effective and cost efficient council that puts its residents first. The election of Croydon’s first Mayor, Jason Perry, led to the Future Croydon Transformation Plan, a five-year programme which builds on the foundations of improvements already carried out, and aims to radically change the way the council works and delivers services.

While the borough is moving forward and improvements have been made, challenges remain for the current administration, including a mandate to make savings of just under £100m. To change the way that services are provided, the council must change culturally as well as financially.

The transformation plan has a heavy emphasis on improving leadership and management throughout the organisation in a more systematic way.

The solution

Our brief was to deliver an intensive management development programme to train the 430 middle managers across the Council, a group who are feeling over-faced by their responsibilities for delivering ‘business as usual’ alongside service transformation.

For this work Reed Learning chose to partner with Passe-Partout, a learning business of 26 years’ standing and specialists in helping organisations build high engagement and performance through human-centred leadership and culture development. Working with the Chief People Officer, Dean Shoesmith, and with input from the Local Government Association, Reed Learning and Passe-Partout have created a programme called Invest. Launched in September 2024 and due to be completed before April 2025, Invest is equipping these managers with the knowledge and skills to manage their teams more effectively and ultimately deliver better services to Croydon residents.

The programme includes ten one-day in-person training events, led by expert, compassionate, human-centred facilitators, covering a wide range of essential topics from budget management to building personal resilience. The training is all highly bespoke and draws on input from a range of internal and external subject matter experts.

Fill in the form at the top of the page to get access to the full case study and register your interest for our upcoming webinar where you can find out more.