Please ensure Javascript is enabled for purposes of website accessibility

Course details

  • One day course

  • Courses can be delivered at your offices, virtually, or at an external venue

  • Content can be adapted to accommodate specific messages: choose from our Standard, Tailored or Bespoke options

This one day course will teach attendees how to manage themselves and their personal and organisational objectives. The workshop will cover the personal and interpersonal skills required to thrive in demanding roles, enabling the management of others, how to gain support, manage difficult situations and progress careers.

Equip your employees with essential personal development skills

The course will help your PA or administration support to increase their visibility, respect and recognition from others. They will examine how to set clear goals for work and improve personal motivation.

A key aspect of the learning is how to make a bigger contribution to performance. Attendees will review methods for managing stress levels and personal lives and importantly, help understand what is holding them back and how to break out of those limitations.

Topics covered in this course include:

  • Self-management
    o Overcoming personal barriers to success
    o Managing behaviour and emotions
    o Developing coping mechanisms to thrive and succeed through times of change and stress

  • Personal effectiveness
    o Interpersonal communication and listening skills
    o Self-confidence and self-motivation
    o Making and maintaining a positive impression

  • Managing your career
    o Setting personal goals and developing strategies to achieve them
    o Identifying strengths, weaknesses, opportunities and threats
    o Increasing your visibility and enlisting support from management

Icon of two overlapping speech bubbles facing opposite directions

Speak to one of our specialist learning advisers

Give us a brief overview of your learning and development needs and we’ll get back to you to discuss your options.

Speak to an adviser